Tenacity Accessaphone Total Conversation

accessaphone total conversation (accessaphoneTC) features telephony with simultaneous video, text and audio and uses standard session initiated protocol (SIP).   accessaphoneTC is compatible with Braille readers, and works well for deaf-blind users.

accessaphoneTC includes features addressing the following areas:

Hearing

 For users who cannot hear or have difficulty in hearing the telephone ring, or talk on the telephone unit, accessaphone™ total conversation provides the following built-in features or attributes:

•  Simultaneous Video, Real Time Text and Speech
•  Operates using SIP (Session Initiated Protocol)
•  Not Bound to any Video Relay Service
•  Supports Real-Time Text via RFC 4103

Mobility

For users who have difficulty in reaching, grasping or holding the telephone handset, difficulty in reaching or manipulating the buttons, arrows, or keys of the telephone, or difficulty in completing telephone tasks requiring the use of two hands simultaneously (such as holding the handset with one hand and dialing or selecting keys with the other hand), accessaphoneTC provides the following built-in features or attributes:

•  Auto Answer
•  Compatibility with specialty input devices (Windows® based)
•  Hands-free control of the telephone (by using a Windows®-based voice recognition program)
•  Mouse or keyboard control of the telephone
•  Keyboard shortcuts for telephone commands or dialing
•  No timer used for response or data entry
•  Real Time Text telephone based information and feedback

Cognitive

For users who have difficulty in memorizing or recalling telephone numbers or sequencing steps in a process or have difficulty in understanding user manuals, accessaphoneTC provides the following built-in features or attributes:

•  Real Time Text User Cues and Prompting
•  Keyboard Shortcuts for telephone commands or dialing
•  Built-in User Help (built into the software application)
•  No timer used for response or data entry
•  Large Characters and Large Icons in Display

With accessaphoneTC, the organization now has an acceptable ASL solution for its employees and customers using the existing IP network and without requiring separate internet connection for specific phone extensions (formerly an ADSL connection specifically for each Deaf User).  Additionally, the deaf employees have the option of using any public Video Relay Service provider and are not required to use the Video Relay Service’s video phone.