Retail

Transform the Customer Experience

DLX Networks can work with you to implement advanced retail solutions that transform the customer experience.

• Digital Media Solution 
• Phone Media Display 
• Store Customer Assistance
• Retail Call Routing
• Retail Connect Call Prioritisation 
• Customer Service Connection with Radianta
• TelePresence for Retail

Employee Optimisation

Cisco retail solutions also enable employees to collaborate with one another, share information, and learn from collective best practices. The ability to collaborate electronically also helps managers communicate better with employees and reduce travel times.

Secure Store / Payment Card Industry (PCI)

With a focus on secure credit card processing and data management, the Cisco Payment Card Industry (PCI) solution is designed to help retailers address PCI industry requirements. Cisco can help retailers mitigate risk and build loyalty by safeguarding the personal data of its customers and employees alike. In addition, this solution can help support security in new environments such as wireless. Cisco also offers the flexibility you need to assess and manage your system as standards change in the future.

Connected Retail

Connecting your brand to your customers has never been more important - or challenging. Fortunately, it is also much easier to accomplish with an integrated approach to delivering retail initiatives and applications. A Connected Retail strategy allows you to use the strength of the network to connect your brands to today's consumers.

It can help you: 
• Reach today's mobile, connected consumer 
• Maintain consistency across channels and customer touch points 
• Collaborate more effectively with employees and field managers 
• Maintain security vigilance 
• Reduce operating costs through a lean retail architecture approach

Cisco Lean Retail

A Cisco Lean Retail Architecture can help you:

• Increase sales and profit while decreasing operational costs 
• Deploy new applications while making better use of existing investments 
• Improve customer service by providing critical information in less time 
• Decrease the amount of time your staff spends doing maintenance and upgrades